Plans & credits
A plan sets what your companion can do. Credit pays for what it says. Favors pay for the bigger things it does — research, pictures, an Arena run. Credit and Favors are two separate balances, and this page explains both.
What it is
Section titled “What it is”weside has three billing pieces that work together.
A plan is your tier. Three are listed: Spark (free), Companion, and Soulmate. A fourth, Bond, exists and can still be bought, but it is not shown in the plan picker — you reach it only through a downgrade offer in the Stripe customer portal or a direct link. The plan decides which levers are open to you, and how much monthly credit and how many monthly Favors come with it.
Credit is prepaid and metered. Most of what a companion does — reading, reasoning, answering, speaking — draws from your credit balance as it happens, priced by what it actually used.
Favors are counted, not metered. One deliberate, expensive action costs a fixed number of Favors and the credit it burns underneath. A Favor is not a discount on credit and credit cannot be spent as a Favor.
For current prices and what each tier includes, see weside.ai/pricing. This page documents how the system works; the amounts live there, because they change.
Why it matters to you
Section titled “Why it matters to you”You don’t pay for a companion sitting idle, you pay for what it does. A quiet week costs less than a busy one. The plan is the other half: moving up a tier doesn’t buy “more” in the abstract, it opens specific levers that change how present and how deep your companion can be.
Two currencies exist because two things are being limited. Credit stops a runaway bill. Favors stop a single tap from quietly spending a lot — so before your companion runs something big, it asks, and you see the price.
How you use it
Section titled “How you use it”What a plan opens
Section titled “What a plan opens”- Model quality — which tiers of model your companion may use: swift (fast, light, chosen automatically), balanced, and deep. The deep tier is not on every plan.
- Companions — how many distinct companions you can have.
- Memory — how far back your companion’s memory of you reaches.
- Session depth — how much of one conversation it holds in mind at once. This is identical on the two lowest tiers and only widens further up.
- Scheduled actions — how many standing arrangements your companion may keep active at the same time. It is a count of live arrangements, not a daily allowance.
- Storage — disk space for files and attachments you share.
- Sandbox — whether your companion can open a file you uploaded and work in it. Spark has no sandbox: the file appears in the tree, and your companion cannot reach it.
- External channels — how many places outside the app your companion can be bound to. Spark has none, so Telegram, Slack and Teams are not available on the free tier. See channels.
- Integrations — how many services you can connect. See integrations.
- Your own MCP servers — connecting a server you run yourself is a Soulmate lever.
Voice is on every plan and costs the same everywhere: 3.2 ct per minute of talk, drawn from credit. It is not a tier difference. Neither is your region — every plan can pick one, see residency & regions.
How credit works
Section titled “How credit works”On a paid plan your subscription includes a monthly credit allowance that resets at the start of your billing period. Your companion draws from that first; once it is used up, it draws from credit you bought on top. Purchased credit doesn’t expire and doesn’t reset.
Spark works differently. It has no monthly allowance. Its welcome credit is a one-time grant and never refills.
Bring your own key is the way out of credit for model calls: route your companion through a provider you already pay, and that provider bills you directly.
How Favors work
Section titled “How Favors work”Every action with a Favor price has a fixed weight:
| Action | Favors |
|---|---|
| A platform tool call (Perplexity and the like) | 1 |
| Generating one sticker | 1 |
| Generating a picture at full quality | 3 |
| Deep research | 5 |
| Asking the mentor on demand | 5 |
| One Arena run | 10 |
| Background research | 10 |
Web search and web fetch cost no Favors. Looking something up is not the kind of thing you should have to budget for. The same list, with the weights that are current, is on the activity detail in the app.
There are two Favor balances. A paid plan carries a monthly allowance that refills on your own billing anchor; whatever is left of it at the end of a month does not carry over. Favors you bought or were given sit in a second pot that no reset ever touches — they stay until you spend them. Your companion spends the monthly allowance first.
Spark has no monthly Favor allowance. Its Favors are a one-time grant and land in the second pot.
What you get at the start
Section titled “What you get at the start”The welcome grant arrives in three moments rather than all at once:
| When | What |
|---|---|
| You register | 3 € of credit and 5 Favors |
| The first day you come back and write | 2 € of credit |
| Day 5, or your third active day, whichever comes first | 10 Favors |
That is 5 € and 15 Favors in total.
There is no trial at registration. A 30-day Companion trial exists, but it reaches you in exactly one way: someone invites you.
Inviting someone
Section titled “Inviting someone”When the person you invited comes back and writes on a later day, you both get something. They receive 2 € of credit. You receive 1 € plus 5 Favors, for up to ten people. When they first pay for a subscription, you receive 5 €, for up to five people. Your lifetime total as a referrer is capped at 35 €.
Buying more
Section titled “Buying more”Two things are for sale, separately: credit packs and Favor packs.
In the app, both go through the App Store or Google Play — the store shows the price and handles the payment. Credit packs there grant 5 €, 10 €, 20 € or 50 € of credit; Favor packs grant 25 or 100 Favors.
On the web, checkout runs through Stripe. Favor packs there are 25 Favors for 4.99 € and 100 Favors for 17.99 €.
Whichever way you buy for the first time, you get 10 Favors once per account as a first-purchase bonus.
Buying in the middle of something
Section titled “Buying in the middle of something”If your companion is about to do something and the balance doesn’t cover it, the banner that appears names the exact shortfall, preselects the smallest pack that closes it, and says that the action will run once the purchase goes through. It then runs it — the confirmation you already gave is honoured, or the turn is regenerated. You don’t have to remember what you were doing.
Seeing what a turn cost
Section titled “Seeing what a turn cost”Every turn is one number. All the credit lines a single turn produces carry the same turn marker, so a turn costs what a turn costs, even when you stopped it halfway. You find it on the activity detail at the foot of the week card on Home.
Cancelling
Section titled “Cancelling”A web subscription bought through Stripe can be cancelled at weside.ai/cancel-subscription, without logging in — that is the two-click cancellation German law requires (§ 312k BGB). Cancellation takes effect at the end of the period you already paid for, and the confirmation goes to your account’s email address.
A subscription bought inside the app is managed by the store that sold it — you cancel it in your App Store or Google Play subscription settings, not here.
Limits & edge cases
Section titled “Limits & edge cases”- Your companion tells you when credit is running low. When your balance drops below a fifth of your last top-up, it says so in its own voice, in the conversation, at most once in 24 hours. The reference is the last amount added, not your monthly allowance — so as long as included credit is still there, there is no warning and no wall.
- At zero, a turn does not run. There is no free turn on an empty balance, and your companion stops rather than working on credit it doesn’t have. It also stops warning you at that point; the warning belongs before the balance runs out, not after.
- A one-Favor action doesn’t ask. Your companion confirms a Favor price with you before spending it, above a threshold that starts at one — so the cheap actions stay quiet. You can raise that threshold as far as ten, and exhaustion stops an action at every setting regardless.
- Your month is your month. The billing month and “spent today” are counted in your own time zone, not UTC.
- A refund takes the grant back. If a store purchase is refunded, the credit or Favors it granted are withdrawn again, including a first-purchase bonus tied to that transaction.
- A model tier your plan doesn’t include isn’t selectable on that plan.
- Numbers move. Prices, the monthly allowances and the per-tier lever values are on weside.ai/pricing and can change. The structure described here is what’s stable.